We're Here to Help

Contact Food Handlers of Texas

Questions about certification, technical support, or corporate training? Our team is ready to assist you with expert guidance and fast response times.

500K+
Customers Served
2-4 Hours
Response Time
7 Days
Support Available
Expert
Team Support

How Can We Help You?

Choose the contact method that works best for you. We're available through multiple channels to ensure you get the help you need, when you need it.

Call Us

Speak directly with our support team for immediate assistance with certification questions.

(915) 204-4047
Mon-Fri: 8AM-8PM CST

Email Support

Send us a detailed message and we'll respond within 2-4 hours during business days.

support@foodhandlersoftexas.com

Business Hours

Our office is open Monday through Friday to serve you during these hours.

Mon-Fri: 8AM-8PM CST
Weekend support by email

FAQ & Help

Find instant answers to common questions about certifications and our platform.

Browse FAQs Below

Office Location

Visit our El Paso office for in-person support and classroom training options.

7501 Lockheed Dr Suite A
El Paso, TX 79925

Emergency Support

Need your certificate urgently for a job? Call us and we'll prioritize your request.

Call (915) 204-4047
For urgent certificate needs

Send Us a Message

Fill out the form below and we'll get back to you within 2-4 hours during business days

Contact Form

Your information is secure and will never be sold or shared with third parties. We respect your privacy and will only use your contact details to respond to your inquiry.

Frequently Asked Questions

Quick answers to common questions about our services and certifications

How quickly will I receive a response?

We typically respond to all inquiries within 2-4 hours during business hours (Monday-Friday, 8AM-8PM CST). For urgent matters, please call us directly at (915) 204-4047 for immediate assistance.

Can I get help on weekends?

While our office is closed on weekends, you can send us an email or use the contact form anytime. We will respond first thing Monday morning. For immediate weekend assistance, our online courses are available 24/7 with automated certificate delivery.

I lost my certificate. How do I get a replacement?

You can download your certificate anytime by logging into your account. If you've forgotten your login credentials, contact us and we'll help you recover your account or send you a replacement certificate via email.

Do you offer phone support for technical issues?

Yes! Call us at (915) 204-4047 for technical support with course access, login problems, payment issues, or any other technical difficulties. Our support team can walk you through the solution step-by-step.

How do I contact you about corporate training?

For corporate or bulk training inquiries, call us at (915) 204-4047 or use the contact form above. Please mention "Corporate Training" in the subject line so we can connect you with our corporate solutions specialist.

Can I visit your office in person?

Yes! Our office is located at 7501 Lockheed Dr Suite A, El Paso, TX 79925. We recommend calling ahead at (915) 204-4047 to ensure someone is available to assist you. Office hours are Monday-Friday, 8AM-8PM CST.

What's the best way to contact you for urgent issues?

For urgent matters (such as needing a certificate immediately for a job), please call us directly at (915) 204-4047 during business hours. We can often resolve urgent issues within minutes over the phone.

Do you offer support in Spanish?

Yes, we have Spanish-speaking support staff available. When calling, you can request assistance in Spanish. Our courses are also available in both English and Spanish.

How do I request a refund?

We offer a 30-day money-back guarantee. To request a refund, contact us via phone at (915) 204-4047 or email support@foodhandlersoftexas.com with your order number and reason for the refund request.

Can you verify my certificate for an employer?

Yes, employers can verify certificates by calling our office at (915) 204-4047. We can verify certification status and provide official documentation if needed. We typically process verification requests within 24 hours.

What information should I include in my message?

To help us assist you faster, please include: your full name, email address used for registration (if applicable), order or certificate number (if you have it), and a detailed description of your question or issue.

Do you have a live chat option?

Currently, we provide support via phone and email. Our phone support during business hours offers the fastest response for immediate assistance. We're working on adding live chat in the future!

Still Have Questions?

Our expert support team is ready to help you with any certification questions, technical issues, or corporate training needs.

Call (915) 204-4047 Now

Or email us at: support@foodhandlersoftexas.com