Frequently Asked Questions

Everything you need to know about Texas Food Handler Certification

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General Questions

The Texas Food Handler course takes approximately 2 hours to complete. You can work at your own pace and take breaks whenever needed. The course is self-paced, so you can finish it in one sitting or spread it out over multiple sessions.

After completing the course, you'll take a simple exam and receive your certificate immediately upon passing.

Yes! Our Food Handler course is fully approved and accredited by the Texas Department of State Health Services (DSHS). We are an authorized provider (Provider #16) and our certificates are accepted statewide.

All Texas food handlers are required to complete training from a DSHS-approved provider like Food Handlers of Texas.

The Texas Food Handler certification costs only $9.99 with no hidden fees. This one-time payment includes:

  • Full access to the online course
  • Unlimited exam attempts
  • Instant downloadable certificate
  • Digital wallet card
  • Lifetime access to reprint your certificate
  • 2-year validity period

You'll receive your certificate immediately after passing the exam! Your official Texas Food Handler Certificate will be available for instant download in PDF format.

You can print it right away, save it to your phone, or email it to your employer. There's no waiting period - you can start work the same day!

Course & Exam

No! The exam is straightforward and designed to test your understanding of basic food safety principles. We have a 98% pass rate because our course prepares you thoroughly.

The exam consists of multiple-choice questions based directly on the course material. You can review the course content before taking the exam, and you get unlimited attempts at no extra charge.

Yes! We offer the Texas Food Handler course in multiple languages:

  • English
  • Spanish (Español)
  • Chinese (中文)

All language versions are DSHS-approved and provide the exact same certification. Simply select your preferred language when starting the course.

Don't worry! You get unlimited exam attempts with no additional fees. If you don't pass on your first try, you can review the course material and retake the exam as many times as needed.

Most students pass on their first attempt, but we're here to support you until you succeed. There's no time limit or extra charge for retaking the exam.

Absolutely! The course is 100% self-paced. You can log in and out as many times as you need. Your progress is automatically saved, so you can pick up exactly where you left off.

Take breaks, study over multiple days, or complete it all in one session - it's completely up to you!

Certificate & Validity

Your Texas Food Handler certificate is valid for 2 years from the date of issuance. After 2 years, you'll need to renew your certification by taking the course again.

We'll send you reminder emails before your certificate expires so you have plenty of time to renew!

Yes! You can reprint your certificate anytime at no charge. Simply log into your account and download a new copy. You have lifetime access to reprint your certificate as long as it remains valid.

Visit our Certificate Reprint page to get a new copy instantly.

Yes! Your Food Handler certificate is recognized and accepted throughout the entire state of Texas. Whether you work in Houston, Dallas, Austin, San Antonio, or any other Texas city, your certificate is valid.

Our DSHS-approved certification meets all state requirements for food handler training.

Absolutely! Online Food Handler certificates are fully accepted by Texas employers. In fact, most employers prefer online certification because it's faster and more convenient.

As long as the certificate is from a DSHS-approved provider (like us), it has the same legal validity as in-person training.

Requirements & Deadlines

Texas law requires all food service employees to have a Food Handler certificate. This includes anyone who handles, prepares, or serves food, including:

  • Restaurant servers and cooks
  • Fast food workers
  • Cafeteria staff
  • Catering employees
  • Grocery store deli workers
  • Food truck operators
  • Bar staff who serve food
  • Any food service employee in Texas

Texas law requires food service employees to complete Food Handler training within 60 days of hire. However, many employers require certification before your first day of work.

We recommend getting certified as soon as possible - since you receive your certificate instantly, you can complete it the same day you're hired!

Yes! The Food Handler and TABC certifications are separate requirements. If you serve both food and alcohol, you need both certificates.

  • Food Handler - Required for anyone handling food
  • TABC - Required for anyone selling or serving alcohol

Good news: We offer a bundle deal where you can get both certifications together and save money!

There is no minimum age requirement to obtain a Texas Food Handler certificate. Anyone legally employed in the food service industry can take the course and get certified.

However, employment age restrictions still apply based on Texas labor laws and your employer's policies.

Payment & Refunds

We accept all major payment methods:

  • Credit cards (Visa, Mastercard, American Express, Discover)
  • Debit cards
  • PayPal
  • Digital wallets (Apple Pay, Google Pay)

All payments are processed securely through encrypted payment gateways to protect your information.

We offer a 100% money-back guarantee if you request a refund before completing the course. Once you've passed the exam and received your certificate, the course is considered complete and refunds are no longer available.

For full details, please review our Refund Policy page or contact our support team.

No hidden fees, ever! The price you see ($9.99) is the total cost. This includes:

  • Full course access
  • Unlimited exam attempts
  • Certificate delivery
  • Lifetime reprint access
  • Customer support

We believe in transparent pricing. What you see is what you pay.

Technical Support

Our course works on any device with internet access:

  • Desktop computers (Windows, Mac, Linux)
  • Laptops
  • Tablets (iPad, Android tablets)
  • Smartphones (iPhone, Android)

The course is fully mobile-responsive, so you can switch between devices and your progress will be saved.

Our support team is here to help! Contact us:

We typically respond to email inquiries within 2 hours during business hours.

No! All you need is:

  • A modern web browser (Chrome, Firefox, Safari, or Edge)
  • Internet connection
  • Adobe Reader or any PDF viewer (to download your certificate)

There's no software to install, and the course works right in your browser!

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